Free Delivery
FREE delivery in East and West Malaysia (on orders above RM150) and overseas* (on orders above RM450).
Free delivery is only applicable for local and worldwide orders up to a maximum load of 3kg per order. For wholesale and bulk purchase orders, please contact sales@whathewants.com.my
*Only for specific Zone Areas, please contact us for more details. For international customers whose zone areas do not qualify for free shipping, delivery charge will be advised after confirmation of order.
Delivery & Postage for Local Orders
Delivery Time:
All local orders in Malaysia are managed from our JB or Singapore warehouse depending on the availability of stocks . Our courier partners include Gdex/DHL/Aramex/Airpak. Once we have received your order, your item(s) will be dispatched within 1-2 working days (excluding Saturdays, Sundays and Public Holidays). Please make allowance for slower turnaround times during festive and sale periods.
Delivery & Handling Fee:
For delivery to a specific area in Malaysia (including East Malaysia), there will be a flat rate of RM9.90 for an order RM150 and below. Delivery is FREE for purchase above RM150.
For delivery to all countries outside Malaysia, there will be a flat rate of RM89.90 for an order RM450 and below. Delivery is also FREE for overseas orders with purchase above RM450.
For delivery to Singapore, please visit our Singapore online store at www.WhatHeWants.com.sg.
Returns policy
At WhatHeWants, we pledge our commitment to serve you with the best customer service possible! Sometimes hiccups do happen but we endeavour to do our best at all times! we’ll be glad to replace the item on a one to one replacement or refund!
We strive for our customers utmost satisfaction and carry only the best quality and value products. For incorrect or defective items shipped, we have a 10 day return policy upon receipt of order by the customer, subject to the following terms and conditions:
- Item must be in their original purchase condition. All packaging must be un-opened, unused, unmarked and not defaced in any manner.
- Items purchased as part of a set or multi-item pack have to be returned as a whole set.
- If you have suffered from an allergic reaction medical evidence must be provided such as a doctors certificate.
- We do not issue returns for poor choice